Job Description
What we do:
Terracon Consultants, Inc. is a 100% employee owned engineering consulting company. In our Materials Department, we test and inspect soils, concrete, asphalt, masonry, reinforcing steel, and other components for construction.

General Responsibilities:
As the central hub for the Denver Materials department, this position is responsible for the scheduling and dispatching services for 20+ field technicians. Assignments are based on technician skill sets, certifications, project needs, and priorities. Key responsibilities include:

• Answer and manage incoming calls and dispatch technicians to precise locations based on qualifications and project requirements.
• Prioritize projects and managing logistics (equipment, internal coordination) using sound judgment and negotiation skills when conflicts arise.
• Maintain clear communication with technicians, managers, lab, clients, and contractors.
• Coordinate daily schedules with the project management team to ensure efficient coverage.
• Dispatch in an incident and injury free manner consistent with Terracon’s guidelines prioritizing employee well-being.
• Use internal tools (e.g., Materials Dashboard, CMELMS, Project Exchange) to balance workload and optimize resource allocation.
• Support office operations and assist with administrative tasks as needed.
• Support scheduling and collaborate with other offices in the Front Range as needed.
• Ensure adherence to safety protocols and report any concerns promptly.
• Maintain quality standards across all assigned projects.
• Resolve resource conflicts through effective communication and negotiation.

Essential Roles and Responsibilities:

• Strong customer service and communication skills.

• Detail-oriented with excellent organization abilities.

• Proficient in multitasking and problem solving.

• Strong computer skills

• Ability to work collaboratively in a fast-paced environment.

• Commitment to safety and quality standards. Participate in pre-task planning and safety briefings.

Requirements:

• High school diploma or equivalent.
• Minimum 3 years of relevant experience or the equivalent in training and related experience.
• Ability to use technology (mobile apps, email, scheduling software, etc.)
• Time management skills
• Negotiation skills
• Interpersonal interaction skills
• Multi-lingual preferred in some markets
• Valid driver’s license with acceptable violation history.

Terracon’s Total Rewards program is an important way we create an engaging workplace for you, define and acknowledge success and give you ways to explore new avenues for your career. Our Total Rewards includes compensation, benefits (including employee ownership), recognition and training & development. Terracon considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, work location, education/ training, key skills as well as market and business considerations when extending an offer. Terracon anticipates paying $24.00 to $27.00 within the hourly pay range for this position.
About Terracon
Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 7,000 curious minds focused on solving engineering and technical challenges from more than 180 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon’s growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace.

Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.
EEO Statement
Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.