Project Assistant/Scheduler-Dispatcher
- Wheat Ridge, Colorado
- Job ID 36360BR
- United States
About Terracon
Terracon Consultants, Inc. is a 100% employee‑owned engineering consulting company. Our Materials Department provides testing and inspection services for soils, concrete, asphalt, masonry, reinforcing steel, and other construction components.
Our Geotechnical Department conducts soil explorations and borings to develop recommendations for proposed construction projects.
Your Role at Terracon
This is a split position supporting both the Materials Department and the Geotechnical Department, combining dispatching/scheduling responsibilities with project administration and coordination.
What We’re Looking For
- Strong attention to detail, organization, and follow‑through
- Excellent responsiveness, communication, and collaboration skills
- Ability to independently prioritize and complete multiple tasks in a fast‑paced environment
- Proactive mindset with willingness to learn new systems and processes
- Experience in project coordination, administrative support, or systems‑based data entry (preferred)
- Familiarity with—or willingness to learn—Terracon‑specific platforms and systems
- Strong customer service and problem‑solving skills
- Strong computer proficiency and multitasking ability
- Commitment to safety and quality standards, including participation in pre‑task planning and safety briefings
Materials Department – Scheduler/Dispatcher Responsibilities
You will assist the primary dispatcher with scheduling and dispatching services for 25+ field technicians, ensuring projects are staffed efficiently based on technician skill sets, certifications, urgency, and project requirements.
Key responsibilities include:
- Answer and manage incoming calls, dispatching technicians to precise locations based on qualifications and project needs
- Prioritize projects and manage logistics (equipment, staffing, internal coordination), using sound judgment and negotiation skills to resolve conflicts
- Maintain clear, professional communication with technicians, managers, laboratory staff, clients, and contractors
- Coordinate daily schedules with the project management team to ensure appropriate coverage
- Dispatch in an incident‑ and injury‑free manner in accordance with Terracon guidelines, prioritizing employee well‑being
- Use internal scheduling tools and software to balance workloads and optimize resource allocation
- Support office operations and assist with administrative tasks as needed
- Collaborate with other Front Range offices to support scheduling needs
- Ensure adherence to safety protocols and promptly report any concerns
- Maintain quality standards across all assigned projects
- Resolve resource conflicts through effective communication and negotiation
Geotechnical Department – Project Assistant Responsibilities
As a Project Assistant, you will support project teams by handling essential administrative and coordination tasks that enhance project delivery from proposal through closeout.
Key responsibilities include:
- Assist with project and proposal setup, ensuring accurate and timely data entry in internal project management, tracking, and reporting systems
- Collaborate with project managers, technical staff, and finance specialists to track deliverables and project milestones
- Manage and maintain key project documentation, including contracts, reports and distribution lists, and change requests
- Support quality and compliance efforts by maintaining data accuracy and appropriate access to sensitive information
- Contribute to client service by facilitating communication and follow‑up activities, enabling project managers to focus on technical execution and client relationships
- High school diploma and a minimum of 2 years of related experience
- Associate or bachelor’s degree in a related field (preferred)
- Proficiency in Microsoft Office applications
- Ability to use technology, including mobile apps, email, and scheduling software
- Strong time management, negotiation, and interpersonal skills
- Multi‑lingual capabilities preferred in some markets
- Valid driver’s license with acceptable violation history
Maximum Salary: 27
Minimum Salary: 24.5
Terracon’s Total Rewards program is an important way we create an engaging workplace for you, define and acknowledge success and give you ways to explore new avenues for your career. Our Total Rewards includes compensation, benefits (including employee ownership), recognition and training & development. Terracon considers factors such as (but not limited to) scope and responsibilities of the position, candidates work experience, work location, education/ training, key skills as well as market and business considerations when extending an offer.
The chemistry that holds our materials team together is made of integrity, creativity, and care. We represent Terracon’s largest technician and inspection workforce and ensure the materials used to build the nation’s roads, bridges, airports, stadiums, and other structures are safe and sound. With our broad range of qualifications, specialized certifications, and building materials professionals, we are on-site, evaluating and testing materials in real-time to keep the pace of our clients’ project, collecting and reporting data digitally to deliver critical insights. With our nationwide footprint of offices and laboratories, bench strength, flexibility, and diverse capabilities we identify issues and expedite solutions whenever problems arise.