Lead the people, operations, and business performance of an engineering consulting office representing approximately $10 million in annual business. This role is responsible for driving profitable growth, developing and supporting employees, strengthening client relationships, and ensuring projects are delivered safely, efficiently, and to a high standard of quality. The Operations Manager provides strategic and day-to-day leadership while balancing financial performance, resource planning, project execution, and business development.

• Lead the overall operations of a mid-sized, multi-service-line engineering consulting office, with aggregate booked labor revenues typically between $5–$10 million.
• Provide leadership and oversight for multiple projects across the technical disciplines practiced within the office, balancing concurrent project demands, priorities, and business needs.
• Review contracts and proposals prepared by office personnel to support sound technical, operational, and business decisions.
• Evaluate and manage office workloads and workforce needs, while overseeing the employee lifecycle, including recruitment, hiring, performance management, salary administration, discipline, and termination.
• Build and strengthen client relationships by partnering with corporate marketing to maintain client contacts and identify opportunities for future business development.
• Lead and coordinate proposal development across office professionals, partnering with corporate marketing and firm technical experts as needed.
• Direct the office’s business development strategy and efforts, helping identify and pursue opportunities that support continued growth.
• Develop and execute the annual office business plan, aligning operational priorities and business objectives.
• Lead the annual budgeting and financial planning process for the office and manage operations within approved financial budgets.
• Monitor project and job performance, including job status reports, and coordinate with Department Managers to address priorities and business needs.
• Maintain regular communication with the Director, Regional Operations regarding office performance and progress, including business development, project schedules, employee management, financial results, and equipment, facility, and organizational needs.
• Partner with Department Managers to assess staffing needs and take appropriate action to attract and secure qualified personnel.
• Drive execution of the strategic plan at the office level, monitoring progress and supporting continued office growth in alignment with established strategic objectives.
• Provide leadership around project and operational risk management, ensuring contracts are signed and fully executed before work begins, monitoring compliance with corporate risk policies and practices, and holding Managers accountable for mitigating or eliminating risk.
• Champion a strong culture of safety, communicating applicable safety initiatives, rules, and guidelines and holding Managers and Employees accountable for following established safety expectations.
• Promote a culture of quality and continuous improvement across projects, ensuring best practices are followed and holding Managers accountable for established quality-control standards.
• Perform other duties as assigned.

Requirements:

• Bachelor’s degree and 8 years’ practice experience. Or, in lieu of a degree, a minimum of 12 years’ related experience.

• Prefer industry experience in Materials and Geotechnical Testing.

• Valid driver’s license with acceptable violation history.

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