Safety Claims Administrator
- Olathe, Kansas
- Job ID 36006BR
- United States
General Responsibilities:
General SummaryThe Safety Claims Administrator partners with operations, Safety, and Human Resources to deliver a consistent, caring, and compliant claims experience for employee-owners. This role administers and proactively manages Workers’ Compensation and supports motor vehicle, property, and general liability claim activity.
Essential Roles and Responsibilities
- Review, evaluate, and process Workers’ Compensation, automobile, and general liability claims from initial intake/opening through resolution/close; recommend next steps and coordinate with internal and external partners.
- Serve as an initial point of contact for incident reporting (injury, motor vehicle, property damage, and general liability), complete required data entry, and maintain accurate claim files and records throughout the process.
- Act as liaison between injured employee-owners, supervisors, medical providers, and third-party partners to support timely care, clear communication, and safe return-to-work outcomes consistent with Terracon’s value of Caring.
- Maintain ongoing contact with adjusters, agents, nurse case managers, clinics, and employees throughout the course of a claim, document key updates, and follow-ups.
- Communicate claim reporting requirements, procedures, and notifications to managers, supervisors, and employee-owners; respond to questions regarding workers’ compensation processes and procedures.
- Request payment for motor vehicle and property damage claims, as applicable.
- Prepare settlement/release documentation as applicable.
- Partner with Human Resources by communicating work-related and non-work-related injuries and supporting required documentation and follow-up.
- Prepare and maintain OSHA logs and related recordkeeping in compliance with regulations.
- Support related safety administration activities as needed (e.g., driver qualification, client prequalification documents, safety training recordkeeping, and medical monitoring).
- Follow safety rules, guidelines, and standards; participate in pre-task planning; and report safety issues or concerns to management.
- Maintain quality standards on all work and documentation.
- Education/experience: Bachelor’s degree in safety management or related field. In place of a degree: a minimum of 3–5 years of related administrative experience may be considered.
- Proficiency with computers and common office applications; ability to maintain accurate records and documentation.
- Strong interpersonal and communication skills; ability to collaborate with stakeholders at all levels and work effectively as part of a team.
- Ability to handle incident and injury descriptions (and, at times, photos) that could be graphic in nature.
- Ability to organize, prioritize, and manage multiple items with appropriate urgency and attention to detail.
- Ability to handle confidential information with professionalism, sound judgment, and discretion.
- Valid driver’s license with acceptable violation history.
- Experience with workers’ compensation claims administration, third-party claims administrators, and vendor coordination.
- Working knowledge of loss prevention and risk management; ability to interpret and apply company policies and procedures.
- Experience supporting incident/near-miss investigations, developing corrective actions, and coaching others on claim processes and/or safety key performance indicators.
Essential Roles and Responsibilities:
Requirements:
Maximum Salary: 31.25
Minimum Salary: 22.25
About Us
Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8,000 curious minds focused on solving engineering and technical challenges from more than 200 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon’s growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon was recognized as the #1 firm in Asbestos and Lead Abatement.
Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.
About the Team
Our Corporate Services team, based at Terracon’s Olathe, Kansas headquarters, supports our 180+ offices nationwide. We partner with our offices’ employees and clients to provide innovative solutions, built on a foundation of excellent client experience and employee ownership. Our Corporate Services comprise expert teams in Accounting and Finance, Executive Services, Information Technology, Legal, Marketing and Communications, People, Procurement, and Safety, working side-by-side with our offices to help meet their needs and meet our clients’ goals.
EEO Statement
Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.