Job Description
General Responsibilities:
Research and resolve Production issues including making code changes and working with application and hardware vendor technical support when needed. May consult with users and participate in application testing. Provide maintenance support for the application suite.

Essential Roles and Responsibilities:

• With assistance from senior staff or management, resolve routine production issues
• Escalation point for Help Desk
• Open and/or close work orders as needed.
• With assistance from senior staff or management, document procedures for resolving issues
• With assistance from senior staff or management, monitor and/or run key off-hours processes
• Maintain system security (user accounts, responsibilities, passwords, etc.)
• Have a high level of computer security awareness.
• With assistance from senior staff or management, document the Production processing schedule
• With assistance from senior staff or management, monitor and troubleshoot Oracle Workflow
• With assistance from senior staff or management, perform testing as needed
• Perform routine application maintenance as tasked
• With assistance from senior staff or management, perform routine portal administration tasks
• Maintains a moderate and increasing level of proficiency in software and other technologies supported by the IT Department
• Follow safety rules, guidelines and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.
• Be responsible for maintaining quality standards on all projects.
• Performs other duties as assigned.

Requirements:

• High school diploma or equivalent.
• Minimum 4 years’ related experience.
• Associate’s or Bachelor’s degree in Computer Science or related field preferred.
• Possess skills in three or more of the following:
• Microsoft ASP.NET
• Microsoft SharePoint
• Microsoft T-SQL
• Microsoft Visual Studio and Team Foundation Server
• Microsoft Windows Forms
• Microsoft VB.NET
• Oracle Developer Suite (Forms and Reports)
• Oracle E-Business Suite
• Oracle PL/SQL
• Functional knowledge of one or more Oracle E-Business Suite modules
• Valid driver’s license with acceptable violation history

About Terracon
Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 6,000 curious minds focused on solving engineering and technical challenges from more than 175 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon’s growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace.

Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.
EEO Statement
Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.