Deliver exceptional project delivery support by keeping teams organized, informed, and on track. This role plays a vital part in driving successful outcomes through document control, project tracking, financial coordination, and quality assurance – ensuring every detail supports a seamless client experience. You’ll collaborate closely with project managers, financial teams, and clients to monitor schedules, budgets, contracts, and deliverables; support proposals, reports, invoicing, and WIP; and keep systems like TerraNet, CRM, and Compass up to date. With a strong focus on accuracy, communication, and continuous improvement, you help turn complex programs into well-coordinated, high-quality results.

• Provide project delivery support including document control, project tracking, quality assurance, and administrative coordination to ensure a strong client experience.
• Support project and program managers with resource planning, scheduling, and coordination.
• Partner with financial analysts and accountants to track project timelines, budgets, contracts, proposals, and deliverables in applicable systems (e.g., TerraNet, CRM).
• Assist with drafting project reports, proposals, fee estimates, and change orders.
• Support Work in Progress (WIP), invoicing, and Accounts Receivable (AR) activities.
• Respond to Operations questions regarding client programs and internal systems.

Document Control

• Manage and maintain project documentation in accordance with established quality standards and processes.
• Provide administrative and tracking support for Operations, National Accounts, or Sector programs.
• Maintain accurate project data including schedules, budgets, deliverables, and contract status.

Project Delivery Support

• Provide regular updates to project and program leaders on project status, milestones, deliverables, and financials.
• Maintain and update project information in TerraNet, CRM, and other tracking tools.
• Support proposal development, project registration, and invoicing in collaboration with financial teams.
• Track project milestones, change orders, and contract documentation.
• Prepare portions of technical reports, drawings, and supporting documentation as directed.
• Coordinate with clients regarding report status and delivery timelines.

Compass Delivery Focus

• Maintain and update project-level Compass data, as applicable.
• Support training and coaching for project teams to promote effective Compass use and enhance the client experience.

General

• Follow all safety policies, participate in pre-task planning, and report safety concerns.
• Maintain quality standards across all projects.
• Perform additional duties as assigned.

• High school diploma and a minimum of 2 years’ related experience.
• Associate or bachelor’s degree in related field preferred.
• Experience with gINT Geotechnical software and AutoCAD LT preferred (if applicable).
• Fluent in Microsoft Office applications.
• A valid driver’s license with acceptable violation history may be required.